Biohazard Cleanup in Austin, Texas

The calls we get from Austin have a range to them: a bungalow off South Congress, a student rental near campus that sat closed through a hot week, a duplex on the east side, a high-rise unit at the Domain where the property manager wants zero attention. Two local facts shape what happens next. First, Travis County is one of just fourteen Texas counties with an actual medical examiner, so death scenes here move through that office rather than a Justice of the Peace. Second — and most families never hear this — Texas will help pay for this cleanup when a crime is involved. Both are explained below. Calls are answered 24/7, callbacks come the same day, and an on-site assessment is scheduled within 24–72 hours.

Does Texas crime victims’ compensation cover biohazard cleanup in Austin?

Yes. The Texas Crime Victims’ Compensation program, run by the Office of the Attorney General, reimburses up to $2,250 of crime scene cleanup for eligible claims. It’s a payer of last resort — your homeowners’ or renters’ policy gets applied first, and the program asks for the cleaning company’s bill along with your insurance declaration page or a statement that you have none. We hand you exactly that paperwork, itemized and photographed, without being asked.

You don’t have to figure the application out alone, either. The Austin Police Department’s Victim Services Division works around the clock and helps families file compensation claims as part of its job; the Travis County District Attorney’s Victim Services Division does the same for cases moving through the courts. Both are free. What the fund and insurance leave uncovered stays a known number before we start — never a surprise after.

Who takes charge of a death scene in Travis County?

The Travis County Medical Examiner’s Office, on Springdale Road in east Austin. Any death in the county that is sudden, unexpected, violent, suspicious, or simply unexplained falls under its jurisdiction — its investigators respond to the scene, take custody of the person who died, and certify what happened. When a crime is possible, Austin police hold the property until detectives finish. Until those agencies are done, nothing at the scene gets touched, by us or anyone.

Then the scene comes back to whoever holds the deed or the lease — as it was. No county crew follows to clean; that part belongs to the family, the landlord, or the manager. It’s the moment most people call us, and the handoff is simple: 844-326-6800, and the room stops being your problem.

What does biohazard cleanup include?

Everything between the scene as the investigators left it and a room you can safely live in again. In an Austin job that typically means removing blood and body fluids and anything they’ve soaked into — carpet, pad, subfloor sections, mattresses — then disinfecting and deodorizing the structure that stays, and testing that it’s actually clean rather than just looking clean. What comes out of the house travels under Texas rules: TCEQ-registered medical waste transport, documented from your address to final disposal. The broader picture of that work is on our biohazard cleanup service page, and the scenes it grows out of — crime scenes, deaths that went undiscovered, homes buried under years of accumulation — each have their own.

How much does biohazard cleanup cost per hour?

Be careful with anyone who answers that with a number. An honest Austin quote isn’t hourly — it’s scene-by-scene, because a contained bedroom and a week-old scene in July heat are different jobs. What we promise instead: a written price before work begins, and it doesn’t move. Most homeowners’, renters’, and landlord policies respond to trauma scenes, we bill the carrier directly, and the state fund above can reimburse up to $2,250 when a crime is involved. If insurance doesn’t cover everything, financing options are available.

How the First Hours Go

• Your call is answered live — 2 a.m. on a Tuesday gets the same voice as noon.
• An unmarked crew heads to your Austin address; the on-site assessment happens within 24–72 hours of your call.
• Every step is photographed and itemized for the insurance claim and, where it applies, the CVC application.
• The space is returned safe and certified against OSHA and EPA standards — not just wiped down.

We cover all of Austin — Hyde Park to Circle C, Mueller to Oak Hill — plus Round Rock, Pflugerville, and the rest of Travis and Williamson counties. Anywhere else in the state, our Texas service page is the place to start.

You Weren’t Meant to Carry This Part

Whatever brought you to this page, the cleanup is the one piece that can be taken off your hands completely — quietly, on paper, by people who do it every week. One call: 844-326-6800.